Shipping policy
Order Processing
All orders are processed within 4-5 business days (excluding weekends and public holidays) after payment is received. You’ll receive an email confirmation once your order has been placed and another notification when it has been shipped.
Shipping Duration
We deliver across India through trusted courier partners.
Estimated delivery times:
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Delivery times may vary depending on location, courier service, and unforeseen circumstances such as weather or strikes.
Shipping Charges
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Free shipping
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A nominal delivery fee may apply for orders below ₹999, depending on the destination and order weight.
Order Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your shipment status in real time.
Delays & Exceptions
While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control. In such cases, our customer support team will keep you informed and assist promptly.
Incorrect Address / Failed Delivery
Please make sure your shipping address and contact details are accurate when placing your order. Dreamz Homeware will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.
Contact Us
For any shipping-related queries, please contact our support team at dreamz.ecomddn@gmail.com or through the Contact Us page. Our team will respond within 24–48 hours.